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Good care at Lisburn Care Home

Posted By aquilake36

"Good care at Lisburn Care Home"

About: Health and Social Care Northern Ireland Northern Ireland Ambulance Service / Emergency ambulance response

(as a service user),

This is the best place to be if you are on your own. All the women here are happy. The carers are good. The hospitals are good when you go, they do their best. I had to go in an ambulance a couple of weeks ago and it was a good service. The doctors were good.

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Responses

Response from Demi McKay, Personal Public Involvement & Patient Experience, Quality & Safety Improvement, Northern Ireland Ambulance Service 3 years ago
Demi McKay
Personal Public Involvement & Patient Experience, Quality & Safety Improvement,
Northern Ireland Ambulance Service

work with service users of NIAS, chair of stakeholder forum events

Submitted on 22/06/2022 at 14:07
Published on Care Opinion at 14:07

picture of Demi McKay

Hello!

Thank you for taking the time to share your valued feedback. You have detailed many people who provided care to you, in your story. It is particularly reassuring to hear about the good service you received from NIAS staff involved.

If in the future you have any suggestions for improvement please do not hesitate to contact me at demi.mckay@nias.hscni.net

Best wishes

Demi

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Response from Linda Craig, Regional Lead for Patient Client Experience, Directorate of Nursing & Allied Health Professional, Public Health Agency 3 years ago
Linda Craig
Regional Lead for Patient Client Experience, Directorate of Nursing & Allied Health Professional,
Public Health Agency

My role is to facilitate you to tell your story in the best way possible to make a difference

Submitted on 27/06/2022 at 14:15
Published on Care Opinion at 14:15

picture of Linda Craig

Thank you for sharing with us your experience of living in Lisburn Care Home. I was sorry to hear you have been unwell and in hospital but wonderful to hear you had a good experience of the ambulance service, doctors and staff in the hospital. It is great to hear that you are happy in Lisburn Care Home. I trust you stay in good health. We will ensure your feedback is shared with the home and also that your feedback will inform our work on improving the experience of residents living in our Care Homes.

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