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Outstanding care

Posted By LisaMcA

"Outstanding care"

About: Rapid Response Teams / Rapid response team Derry/ Londonderry

(as a staff member posting for a carer/relative),

Story by carer of <60 year old patient from Derry/Londonderry area.

This is now the second time the team has cared for mammy.  They were all amazing- I cannot thank them enough.

My mum is severely ill so the fact that we were able to keep her home with what I would say is a better level of care than Altnagelvin was just very comforting for us and more importantly my mum.  Barry in particular and everyone was outstanding at their jobs.  

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Responses

Response from Maire O Hara, Sister, Acute Care at Home ( Community team PCOP), WHSCT nearly 2 years ago
Maire O Hara
Sister, Acute Care at Home ( Community team PCOP),
WHSCT

Sister band 7 Acute Care At Home

Submitted on 01/07/2022 at 10:37
Published on Care Opinion at 10:37

picture of Maire O Hara

Thank you for your feedback.

I am very happy that your experience with ACAH on more than one occasion, has been satisfactory.

I am very glad that we have been able to help your Mother at home which I am sure she found very reassuring.

Our Team is only successful when we have the support of our Patients Families, so we thank you for helping us give your mother the good experience she deserves.

I will share your feedback with our Team.

Regards Sr O Hara

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