Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Intrauterine device (IUD)

Posted By Cannock

"Intrauterine device (IUD)"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

On arrival felt very anxious. During procedure very painful and tense. Lots of care and reassurance given by Dr Rocke and Juliet.

Felt very cared for and supported.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 3 years ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 27/06/2022 at 11:33
Published on Care Opinion at 11:33

picture of Andrew Garratt

Hi Cannock

My name is Andrew and I am an Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your story with Dr Rocke and Juliet and they will be pleased that you felt cared for and supported.

It is always our aim to ensure patients feel at ease when they visit our service, we appreciate your comments.

Kind regards,

Andrew Garratt, Administrator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k