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"Great Patient Experience "

About: Munro Medical Centre

Having been registered a few years I don't often visit the practice, that said, when I have visited I have had a welcoming and professional experience.

Primarily visiting the nurses for procedures I cannot commend them enough for their work, they were chatty & built rapport before explaining each phase of any procedure and ensured I was at ease.

Booking appointments was easy & there have been no extensive wait times. Given what all medical professionals have been through throughout the pandemic the staff at Munro have been exceptional in my experience with them.

Ignore what you see on Facebook as it's not accurate and says more about the patients than the staff doing their utmost to support patients.

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Responses

Response from Munro Medical Centre last month
Munro Medical Centre
Submitted on 20/06/2022 at 14:39
Published on nhs.uk at 15:53


Dear Patient

Thank you for leaving feedback for the practice - it is very much appreciated and, I know, makes such a difference to staff when hearing these comments.

Once again, thank you for take the time to provide such a positive review.

Regards

Mary Barnes

Assistant Practice Manager

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