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communication with staff is great

Posted By Emmgh49

"communication with staff is great"

About: Craigavon Area Hospital / Emergency Department Craigavon Area Hospital / Trauma Ward

(as a staff member posting for a patient/service user),

I’ve been on the trauma ward for a fortnight today, I came through the emergency department and I must say I got seen very quickly by the doctor, which was really good.

The communication with all the staff has been great, I understand all the treatment and care I have been receiving.

The food on the ward is very good, there’s almost too much on the menu! Its brilliant the different range of meals, I enjoy trying different ones each night.

The facilities on the ward are all very clean including my room.

I don’t think there could be any improvements for this hospital everything seems to be okay.

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Responses

Response from Louise Currie, Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services Directorate, Southern Health and Social Care Trust 3 years ago
Louise Currie
Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services Directorate,
Southern Health and Social Care Trust

Professional Nursing Development Facilitator Lurgan Hospital ward 1, 2 ,3

Submitted on 24/06/2022 at 12:11
Published on Care Opinion at 12:11

Dear Emmgh49,

My name is Louise and I am the Ward Sister on Trauma ward.

Thank you for taking the time to share you're feedback. I am glad your stay in Trauma Ward was a positive one and I will share this with all staff.

I hope you are recovering well and wish you a speedy recovery.

Kind regards

Louise

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Response from Paul Smyth, Head of Service Emergency Departments, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 3 years ago
Paul Smyth
Head of Service Emergency Departments, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 07/07/2022 at 11:54
Published on Care Opinion at 11:54

Good morning

Thank you for taking the time to reflect and give us feedback on your recent experience. I am pleased to read that you had a positive experience in our Emergency Department. I am pleased that you were assessed and treated in a timely manner.

We thank you for your kind words and we hope you are recovering well.

Kind regards

Paul Smyth

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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