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Care Opinion

Great practice

Story from nhs.uk

"Great practice "

About: Guest Hospital

I had an appointment today for are op COVID test. I arrived early and asked for directions to test centre. Very polite member of staff pointed me in the right direction. Quickly seen by a nurse who explained everything and the test was done. Home in taxi before my official appointment time. What great efficient service. Thank you NHS

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust nearly 2 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust

Submitted on 23/06/2022 at 08:52
Published on Care Opinion at 08:52

Thank you for taking the time to share such fantastic feedback about your visit to Guest Hospital for a COVID test.

It is great to hear that you received an efficient service from our staff and the process was explained to you. Your kind comments have been shared with the team and senior management who will be grateful to hear of them.

All the best and take care,

Patient Experience Team

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