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An unhappy encounter

Posted By CurlyC

"An unhappy encounter"

About: Integrated Care / Community / Community Crisis Response Team

(as a service user),

I had a brief and unhappy encounter with the Crisis Response Team - lacking empathy understanding and communication skills. I asked to speak to a manager about my experience but was simply passed to another member of staff.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust nearly 2 years ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust

Submitted on 21/06/2022 at 15:37
Published on Care Opinion at 15:37

Good afternoon,

I was sorry to read about your recent encounter with the community crisis team.

If you would like to discuss further, please contact me on Patient.Experience@stockport.nhs.uk

Kind Regards,

Aoife Isherwood.

Patient Experience Facilitator.

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