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They listened to my concerns

Posted By ABZ96838

"They listened to my concerns"

About: Aberdeen City Health & Social Care Partnership / Covid Vaccination Service

(as a service user),

Went to the Aberdeen City Vaccination Centre for a covid vaccination 'top up' today for the drop in clinic.

I wasn't too sure what I was asking for, as I've recently started immunosuppressant medication. The team carefully checked my history and what vaccination dose I need (I was wrong!).

They listened to my concerns -  as this was my first dose since starting the new medication I wasn't sure what they meant - and took the time to explain things and reassure me.  Smooth process, in and out with no faff. Thank you so much! 

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Responses

Response from Grace Milne, Project Manager, Strategy and Transformation, Aberdeen City Health and Social Care Partnership nearly 2 years ago
Grace Milne
Project Manager, Strategy and Transformation,
Aberdeen City Health and Social Care Partnership

Coordinate and administer Performance Data for the Partnership.

Submitted on 27/06/2022 at 10:27
Published on Care Opinion at 10:45

Dear ABZ96838

Thank you so much for taking the time to give us your feedback.

Glad to hear that you felt reassured and time was taken to explain everything to you especially when navigating life on new medication.

Will make sure your feedback is passed to the team who I know will appreciate it.

Thank you again and take care.

Grace

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