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The staff were all lovely and reassuring

Posted By JK11

"The staff were all lovely and reassuring"

About: Antrim Area Hospital / Accidents & Emergency Antrim Area Hospital / Ward A2 Paediatrics Community Children's Nursing / Paediatric Diabetes Specialist Nursing Service

(as a parent/guardian),

My son is newly diagnosed as type 1 diabetic. We arrived at the Emergency Department in Antrim Area Hospital for our appointment, staff were all lovely and very reassuring.

Linda the nurse in ED triaged us and we were seen very soon after by the Doctor. Within 1 hr my son and myself were admitted to A2. Joanne admitted him and the process began from new diagnosis to education and treatment over the next few days.

The care we received was absolutely amazing and continues to be. We were looked after by fantastic nurses, Patricia on night duty and Kelly Ann during the day.

The dietician Paula was amazing giving us the information and education around diet and diabetes. the Paediatric Diabetic nurse specialist team have been amazing and are always available for any questions we may have    

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Responses

Response from Mark McCrudden, Assistant Director, Emergency and Urgent Pathways, Northern Health and Social Care Trust nearly 2 years ago
Mark McCrudden
Assistant Director, Emergency and Urgent Pathways,
Northern Health and Social Care Trust

Submitted on 14/06/2022 at 22:16
Published on Care Opinion at 22:16

Dear JK11,

thank you for your kind feedback on your experience in Antrim ED with your son. I will ensure this is passed onto the staff involved.

Mark McCrudden

Clinical Service Manager ED

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Response from Grace Edge, Head of Children's Nursing, Children's Nursing Service, Northern Health and Social Care Trust nearly 2 years ago
Grace Edge
Head of Children's Nursing, Children's Nursing Service,
Northern Health and Social Care Trust

Submitted on 15/06/2022 at 09:35
Published on Care Opinion at 10:04

picture of Grace Edge

Dear JK11, thank you so much for your lovely feedback in relation to the staff on A2 and the paediatric diabetes nursing team. I will ensure your kind words are passed on to the staff who cared for your son.

regards

Grace Edge

Head of Children's Nursing

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