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Care Opinion

"Staff are amazing, friendly & professional"

Posted By Lings Bar

""Staff are amazing, friendly & professional""

About: Lings Bar Hospital

(as a service user),

Care is about people not procedures and they get the balance right.

Food: Although sometimes excellent has strange combination of vegetables and sandwiches are never what you order.

More about:
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Responses

Response from Dawn Cronin, General Manager, Specialist Nursing, Proactive and Planned Care, Community Health Services nearly 2 years ago
Dawn Cronin
General Manager, Specialist Nursing, Proactive and Planned Care,
Community Health Services

Submitted on 18/06/2022 at 09:18
Published on Care Opinion at 09:18

For relaying to the service user

Thank you for asking the team to log your feedback, it is really important to us to hear your views.

It is great to hear that your experience of the team was positive.

We are aware that feedback regarding the food has been received and we are working with our catering team and dietician to review and improve the food choices.

Our catering team have assured us that if patients or staff raise an issue at the meal, they will try to rectify it as quickly as possible. We will ask our ward staff to advise the catering team if there are any concerns and to offer alternative sandwiches.

I will also pass on your comments to our catering team. I'm sorry that meals have not been as you expected. Please do tell us at the time so we can do our best to meet your needs.

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