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"Impossible to access Gp services"

About: London Lane Clinic

(as a service user),

Only way it would seem to contact my Gp is by e consultation. I did so and received text message telling me they would contact me in 4 days , I realised I was working and responded to a link informing them and gave contact details. I then had a call with 2 rings but didn’t manage to pick up call after calling back waiting 40 minutes told no GP or appt to be offered. 

I would like to know how can I book an appointment to see a GP at this practice? And more importantly how can young , elderly, vulnerable ever see a GP there? 

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