This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The care I received was outstanding"

About: Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d)

(as a service user),

I have just been discharged from ward 9D in QEUH having had emergency bowel surgery. I have to comment on the care I received there as it was outstanding.  Senior Charge Nurse Myles should be very proud of her amazing team. I remember some names but not them all, please don't be offend if your not there. I’m getting old and forgetful. Staff Nurses like Jodie, Johnathon, Cameron, Chelsea, Margaret and Chevonne were caring, compassionate and professional. Ensuring the care I received excelled. Even the students were working at an advanced level, Lucy and the young man involved my care were fantastic. I also cant fail to mention the absolutely amazing team of clinical support workers, Scott and the girls on night shift could not have done more. Last but not least my amazing consultant surgeons Mr ALani and Mr Shapter ensured all decision making was shared and I also new I was in kind, capable and proficient hands. The NHS is lucky to have you all. Thank you from the bottom of my heart.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC nearly 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 10/06/2022 at 13:30
Published on Care Opinion at 13:30


picture of Kevin Torbet

Dear Hip patient

Thank you for taking the time to leave such lovely feedback in regards to your experience of using the General Surgery Department of the Queen Elizabeth University Hospital for your emergency bowel surgery.

I can only imagine this must have been a very worrying time for you so to hear the staff looked after you so well was very comforting showing compassion and a professional attitude throughout your stay.

I will be sure to pass on your thanks to all the staff involved who I'm sure will be touched to hear they made a difference while you were under their care.

I hope your recovering well.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k