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"Feeling comfortable and secure during my endoscopy"

About: Aberdeen Royal Infirmary / Endoscopy

(as the patient),

I had an appointment at the Endoscopy Unit at Aberdeen Royal Infirmary in June.   I have never had this type of procedure before and was a bit apprehensive but all the staff in the unit were very friendly and put me at ease.

I would like to say a big thank you to both the endoscopist, Dr Basavaraju and all the nurses who attended to me during my visit.  They all went out of their way to make me feel comfortable and secure during and after the procedure.

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Response from Eleanor Binnie-Reid, Nurse Manager, Medicine 4, Medicine Sector, NHS Grampian 3 years ago
Eleanor Binnie-Reid
Nurse Manager, Medicine 4, Medicine Sector,
NHS Grampian
Submitted on 17/06/2022 at 09:44
Published on Care Opinion at 09:44


picture of Eleanor Binnie-Reid

Hi

Thank you so much for your lovely feedback regarding Endoscopy.

Having an endoscopy can be daunting and I'm glad the staff made you feel so safe and secure at the time. I will make sure that the staff get a copy of your feedback and I know they will delighted to receive such positive comments.

Best wishes

Eleanor (Nurse Manager, Endoscopy)

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