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"They made the experience so much easier for me"

About: University Hospital Wishaw / Endoscopy

(as the patient),

I was scheduled for a gastroscopy and from the second I walked in to the department was treated with total care and professionalism, from the reception staff right through to the Endoscopy Nurses.  They do a difficult job and they do it well - made the experience so much easier for me.

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Response from Lynne Linden, Charge Nurse, Day Surgery / Endoscopy, University Hospital Wishaw 2 weeks ago
Lynne Linden
Charge Nurse, Day Surgery / Endoscopy,
University Hospital Wishaw
Submitted on 09/06/2022 at 12:09
Published on Care Opinion at 12:09


picture of Lynne Linden

Dear Bubblegumchum7, thank you for taking the time to post your feedback on Care Opinion.

I am delighted to hear that the team made your experience so much easier with their care and professionalism.

I will be sure to pass on your comments especially to the reception staff who are often overlooked. Positive feedback and lovely comments like this certainly boost morale and let us know that we are getting it right!!

Kind regards, Lynne.

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