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"Outstanding care! You won't find better."

About: Royal Bolton Hospital / General medicine

(as the patient),

Unfortunately in the past I have had some really bad experiences as an inpatient elsewhere, some of which has taken a lot to get over.

As a patient you go onto a ward as a captive audience, no other choice. You are often at your lowest point and feel out of your comfort zone, even vulnerable; when normally you are so strong! This is when the care you receive from the nursing staff is so critical.

Last week I went to C4 after surgery and honestly, from the bottom of my heart, I cannot praise the staff enough. They were so caring, thorough, knowledgeable and efficient even with meds. Their efficiency is second to none.  In the past a delay in meds led to sepsis for me, yet here there was never any delay in meds. People on this ward, including the ward clerk and theatre staff, are led by a good old fashioned moral compass; patient care and the patient experience...they have hearts of gold and go above and beyond for everyone.

I never normally post on anywhere but I wish I had read a review like this before visiting C4. So if you are unfortunately having to face surgery and you end up on this ward Julie and her team will welcome you and put you at ease. Please do not worry, this is a team that will look after you.

Thank you to the Theatre Team and C4 you are all doing an amazing job!! It makes it even more amazing that you have been doing all of this whilst managing with plan B's as a result of a major I.T. crisis! Your resilience and professionalism is unwavering.

Best wishes,

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