This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Repeatedly told I had a care plan, I knew nothing about this

Posted By waltzjz66

"Repeatedly told I had a care plan, I knew nothing about this"

About: Royal Edinburgh Hospital / General Psychiatry Royal Edinburgh Hospital / Regional Mental Health Services

(as a service user),

Over the last few years my mental health became severe and I attempted suicide often in Edinburgh. NHS Lothian repeatedly told me I had a care plan, I knew nothing about this and nobody was actually helping me.

Last year I received a written care plan from a Psychiatric Liason Nurse who I've never met before, stating they were doing this and that, yet I was left to suffer, it nearly cost me my life and MHAS (Mental Health Assessment Service), the mental health emergency wouldn't help me because of this, I had to move out of Edinburgh for my safety.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from George Ball, Business Manager, Royal Edinburgh & Associated Services, NHS Lothian nearly 2 years ago
George Ball
Business Manager, Royal Edinburgh & Associated Services,
NHS Lothian

Submitted on 09/06/2022 at 15:31
Published on Care Opinion at 16:35

Thank you very much for taking the time to inform us of your most recent care by Mental Health Services in NHS Lothian. I am very sorry to hear about your experience. We are unable to provide patient specific information over care opinion, however, if you would like us to investigate your care in further detail, pease reach out to our Patient Experience Team (PET) on 0131 465 5658 or at feedback@nhslothian.scot.nhs.uk

It is unclear from your message if you are referring to in-patient or community care and so I am unable to be more specific at this time.

Many Thanks,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k