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"Covid Problem in Ward 111"

About: Royal Stoke University Hospital

Immersive Reader

In Ward 111 was their a patient that tested positive for Covid.

I case of Isolating the patient they left her in the Bay with the other patients. Other patients who are all vulnerable where staying in the same Bay.

But the didn't allow visit the other patients even not their partner.

We are all told if we test positive that we have to go in self isolation.

But in the Hospital is not necessary a positive patient to isolate them and left them with the other patients so that they can be affected too.

And keep the negative tested patients without any support from their partners or family, a support that the most patients need on this moments.

What can be done to help explaining the health care workers what to do in this circumstances.

This extremely unfair against the other patients and their partners and family.

I really hope that the responsible persons ask advice what they should do in this situations and how to do deal with in case of bringing other patients in a situation that is more then normal.

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Responses

Response from Royal Stoke University Hospital 3 years ago
Royal Stoke University Hospital
Submitted on 13/06/2022 at 08:24
Published on nhs.uk at 11:55


Immersive Reader

Dear Mr Van Raepenbusch,

Thank you for taking time to comment on your experience of our hospital. Throughout the Covid-19 pandemic, our visiting guidance has been regularly reviewed in line with Government guidance and while we do very much appreciate the impact of not being able to have visitors, our visiting guidelines have been implemented to ensure the safety of our staff and patients. That being said, I would be very grateful if you could contact our Patient Advice and Liaison Team on 01782 676450 or via email to patientadvice.uhnm@nhs.net to provide additional information and allow us to look further into this specific issue to provide a more detailed response.

With kindest regards

Rebecca Pilling

Head of Patient Experience