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The care and compassion was fantastic

Posted By McBaby

"The care and compassion was fantastic"

About: South West Acute Hospital / Maternity care

(as a service user),

We were awaiting the birth of our third child, which was due in March 2022. Due to some complications with the birth of our first child in 2012 I was nervous and anxious about a number of issues surrounding the birth and the care of the baby directly afterwards.

As it turned out, I need not have worried. I have to say that the care and compassion shown by all of the staff was fantastic. Nothing was a problem and all our worries and concerns were listened to, taken on board and acted upon immediately and effectively.

The birth was a wonderful experience (as far as a birth can be!) and the care and kindness shown to myself, my husband and our beautiful little girl afterwards was second to none.

Thank you to all the staff for helping to make it such a positive experience. 

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Responses

Response from Donna Blake, Labour ward Sister, Labour Ward South West Acute Hospital, WHSCT 3 years ago
Donna Blake
Labour ward Sister, Labour Ward South West Acute Hospital,
WHSCT

Submitted on 02/06/2022 at 17:41
Published on Care Opinion at 17:41

Congratulations on the birth of your daughter. I am delighted to hear your feedback that you had a positive experience, especially when you were anxious after your first. I will ensure that the staff receive this feedback, that they looked after you all with care and compassion.

Thank you again for taking the time to provide these comments.

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Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT 2 years ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 14/06/2022 at 18:09
Published on Care Opinion at 18:09

picture of Ali Ferguson

Congratulations on the birth of your daughter and thank you for taking the time to share your feedback.

I am delighted to hear that you had a positive experience and that staff were able to provide the care needed to support you and your family. I will ensure to share your comments with the wider maternity team.

Best wishes for you and your family.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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