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"Could not fault the level of care we are receiving"

About: Daisy Hill Hospital / Daisy Paediatric Ward Daisy Hill Hospital / Emergency Department

(as a staff member posting for a carer/relative),

We came in through GP referral up to accident and emergency. Accident and emergency was sufficient, we did not wait long and they were so on the ball.

The staff are so friendly and they explained everything to us. Their attitudes toward their jobs were outstanding.

Daisy ward is good, could not fault the level of care we are receiving, it is really good. The food is good also, and I feel well looked after as they always ask do I want tea/coffee or toast.

The staff are great, they are so helpful and always on hand. All the staff are absolutely lovely however, Karen who was on night really stood out for me.

I think here is good as it is.

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Responses

Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services Craigavon Area Hospital, Children and Young People's Directorate, Southern Health and Social Care Trust 3 years ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services Craigavon Area Hospital, Children and Young People's Directorate,
Southern Health and Social Care Trust

Blossom CYP Centre, Blossom Short Stay Paediatric Assessment Unit, South Tyrone Children & Young People’s Outpatients, Neonatal Unit Craigavon Area Hospital

Submitted on 04/06/2022 at 09:14
Published on Care Opinion at 09:14


picture of Jodie Kenny

Dear Shagq75

Thank you for sharing your experience with us to let us know how we did during your stay on Daisy Ward. I am glad your journey from ED through to the Ward was a positive one. Karen and the whole team will be overwhelmed to hear your lovely comments - thank you.

I hope your child has improved and I wish you and your family well.

Kind regards

Jodie

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