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"Amazing nurse"

About: The Beeches Surgery

My son has a very bad phobia to needles. The nurse called him before we came as he was refusing, talked him round to come in. And spent time with him, made him feel relaxed and had some great ideas to get him through. I can not thank the surgery and nurse enough for how they are treating my son. He has had two injections so far, and they have organised for him to have the other two in the next holidays. It’s the little personal touches that are important for GP surgeries.

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Responses

Response from The Beeches Surgery 2 months ago
The Beeches Surgery
Submitted on 06/06/2022 at 14:39
Published on nhs.uk at 14:54


Dear Patient,

Thank you for your feedback. It is very encouraging to have your positive feedback for the practice and the staff. We are pleased that we were able to organize the injections for your son and all went well for him. We have passed on your feedback to the nurse.

Best wishes, Practice Manager.

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