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Caring, helpful and empathetic, it was a great experience

Posted By Ashcon

"Caring, helpful and empathetic, it was a great experience"

About: South West Acute Hospital / Maternity care

(as a service user),

I recently gave birth to my 3rd son in SWAH (South West Acute Hospital) Enniskillen and just wanted to say all the staff in the Maternity and labour ward were brilliant. They are a credit to their profession. They were all so caring, helpful and empathetic, it was a great experience. 

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Responses

Response from Donna Blake, Labour ward Sister, Labour Ward South West Acute Hospital, WHSCT 3 years ago
Donna Blake
Labour ward Sister, Labour Ward South West Acute Hospital,
WHSCT

Submitted on 01/06/2022 at 14:55
Published on Care Opinion at 14:55

Congratulations on your new arrival, thank you for your thoughtful feedback. We are delighted to hear that you felt so well cared for and had a great experience with us. I will certainly pass this feedback onto the rest of the teams in Maternity and labour ward.

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Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT 3 years ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 01/06/2022 at 19:24
Published on Care Opinion at 19:24

picture of Ali Ferguson

Congratulations on the birth of your son. I am delighted to hear that you had a positive experience and appreciate you taking the time to share your comments. I will ensure to share with the Maternity team, as it is always lovely for staff to hear the care they provide, contributed to your positive experience.

Best wishes to you and your family.

Ali Ferguson

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