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A positive experience during a difficult time

Posted By Caitlincee1

"A positive experience during a difficult time"

About: General Surgery / Ward 6B Royal Victoria Hospital / Accident & Emergency

(as a service user),

I want to thank both doctors and nurses in A&E for providing me with quick treatment on a very busy Friday night. 

All staff on ward 6B, Bay A including Gastro Consultant who provided me with a high standard of care. 
I mainly want to thank Nurse Mairead who looked after me on the Saturday. 
Her empathy, compassion and patience towards me really made a difference. 
Nothing was too much and I honestly don’t know what I would have done without her. 
She put me at ease protected my dignity and supported me at a difficult time. 
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Responses

Response from Linsey Sheerin, Divisional Nurse, Urgent and Emergency Care, Emergency Care, Belfast Health and Social Care Trust 3 years ago
Linsey Sheerin
Divisional Nurse, Urgent and Emergency Care, Emergency Care,
Belfast Health and Social Care Trust

Submitted on 14/06/2022 at 16:29
Published on Care Opinion at 16:29

Dear Caitlincee1,

My name is Linsey Sheerin, I am the Service Manager for Urgent and Emergency Care in Belfast Trust. Thank you for taking the time to share your experience on Care Opinion, I will ensure that your lovely comments are shared with staff.

I hope that you are making good progress in your recovery, please do not underestimate the difference your kind words will make to staff.

Linsey

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Caitlincee1 (a service user)

Hi Linsey,

I would like to make sure the comment is passed on to Staff Nurse Mairead in Ward 6B as she was so incredibly helpful to me.

Many Thanks,

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