"disgusting!!"

Anything else?

Took my 6 year old into a&e with a deep head wound at 8.30pm, he had cut his head on a concrete post an hour before and the wound would not stop bleeding. It took 2 hours to see a triage nurse who struggled to speak fluent english, didn't tell me what was going on, and hurt my son "cleaning the wound". After 3 hours of waiting to see a doctor I went to find out what was going on and was told by a doctor my son wasn't that important as it was only a scalp wound, a swollen foot was classed as worse and we hadn't been waiting long enough. I said my child had hit his head on a concrete post and it won't stop bleeding and was told "oh well". I'm taking my child to the local gp who is a lot better, the a&e dept used to be about putting children 1st, not drunks and drug addicts. Ashamed to call burton queens my local hospital. No point in making a formal complaint to "pals" as nothing is ever done. You night shift a&e staff should be ashamed of yourselves!