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"Experience of Rheumatology Services"

About: Adamson Hospital Queen Margaret Hospital / Rheumatology Victoria Hospital / Rheumatology

(as the patient),

I’m well into the second year under the wing of Fife Rheumatology and a roller coaster year it’s been. Not helped by my RA not responding to the prescribed medication plus some nasty flare-ups. But I’ve been grateful for the efforts of everyone - from the admin people up to Consultants - to try and get it under control.

However, having been approved for a new course of treatment, I have been disappointed at the (several weeks) time cycle from approval, through counselling call then delivery of meds and programmed visit by the out-sourced Provider for the first injection.

The in-betweeny period has coincided with a rough flare-up and resulted in a real struggle with mobility and use of my hands (down to the simplest tasks like getting dressed or going to the loo).

This isn’t intended as a moan-fest so may I finish by repeating my thanks to Fife Rheumatology and especially Gillian (Physiotherapist) and Christine  (Specialist Nurse). Without their help and advice my morale would have taken a much greater tumble.

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Responses

Response from Paula Dowie, Advanced Physiotherapist, Rheumatology, NHS Fife nearly 2 years ago
Paula Dowie
Advanced Physiotherapist, Rheumatology,
NHS Fife
Submitted on 27/05/2022 at 18:20
Published on Care Opinion at 21:07


picture of Paula Dowie

Thank you for taking the time to feedback about your experience in our service.

I am sorry to hear that you have had a challenging year due to your arthritis and have experienced a delay between approval and delivery of your new medication. I will share your feedback with our team and look into this process to see if this can be avoided in future.

I am delighted to hear that you have felt supported by the Team and I am sure they will really appreciate your kind words. I wish you all the best with the rest of your journey.

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