I received a Royal Mail delivery card advising a fee to pay for something they had tried to deliver on 14th May 2022, normally I would ignore anything like this but on this occasion I was expecting a parcel from a friend in Switzerland and thought it could be they had under paid the postage.
I paid the £2.50 fee for delivery and waited for the item to be re delivered, it arrived on Wednesday 18th May, but it wasn’t the parcel I was expecting but an appointment for breast screening.
My concern isn’t the £2.50 but more if I hadn’t paid I may have missed a valuable appointment, and more importantly how many other letters have gone out to others with no postage paid.
I have brought this to your attention as I feel that this is a patient safety risk and some people may get missed for this vital and essential service which as we know early diagnosis is essential for treatment.
I hope you understand why I felt it important to bring to someone’s attention.
Thanks
"Potential patient safety risk"
About: Macclesfield District General Hospital / Breast surgery Macclesfield District General Hospital Breast surgery SK10 3BL
Posted by Postage (as ),
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