At the end of May we had to attend Wishaw A&E with my young nephew as he had injured his ankle and couldn’t weight bear. He was on the expects list & the receptionist Rachel picked up the alert right away that he was autistic. She offered to let my sister wait in the car until they were ready for him & she would call her to save him getting distressed.
Fortunately minor injuries did not have many waiting and he was assessed, x-rayed & discharged within 45 minutes. From the reception staff, medical & nursing staff and radiology the care and understanding was amazing. Thank you so much for making what could have been a very stressful visit for them much easier.
"Thank you for making what could have been a stressful visit so much easier"
About: University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP University Hospital Wishaw / Radiology University Hospital Wishaw Radiology ML2 0DP
Posted by Paula24 (as ),
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