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"We never feel rushed at the epilepsy clinic"

About: Intellectual Developmental Disabilities /Learning Disability Services - Community / Epilepsy Service

(as a carer),

I took my son to his usual epilepsy appointment. The clinic had moved so he was a bit thrown out.

The nurses were very helpful and kind. They checked on my son as he was a little anxious. We were seen quickly and on time.

We saw Lisa at the clinic. It was so lovely to talk to her face to face and good she could see how well my son looked. She always asks all about him and our family and we never feel rushed, it's like speaking to a friend.

Its also good to see Lisa as she knows my son very well and we know we can contact her at any point to ask questions in between appointments.

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Response from Epilepsy Nurse Specialist, IDD, Nottinghamshire Healthcare NHS Foundation Trust 2 months ago
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 23/05/2022 at 12:29
Published on Care Opinion at 13:13

Thank you for your kind words, and that your clinic experience was a positive one. I will share your comments with the team at QMC.

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