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"Recent excellent care on ward 3"

About: University Hospital Hairmyres / Medical Assessment Unit

(as the patient),

Home 2 days ago from a four night stay in Hairmyres  University Hospital ward 3.

I can't thank everyone enough for the care I received. As a fellow staff nurse we often are the most critical when receiving care on the other side. I found every member of staff who dealt with me to be professional, kind and caring. The Dr's, nurses, health care support workers, cleaning and catering staff, porters and phlebotomists were all wonderful.

I noticed such compassion from the nurses for a couple of confused patients who required such a lot of care. Nothing was too much trouble.

A huge thank you to staff in Ward 3. You were amazing.

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Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 3 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire
Submitted on 24/05/2022 at 15:57
Published on Care Opinion at 15:57


picture of Jean MacDonald

Dear Fos1

Many thanks for taking the time to share your experience in ward 3 of University Hospital Hairmyres via Care Opinion.

As a fellow nurse you will know first hand the pressures and standards of care our staff work so hard to achieve.

I will be delighted to share your glowing feedback with all staff in the ward.

I hope your recovery is going well and all the best for the future.

Jean

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