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"Big thank you to staff of the Endoscopy Unit"

About: University Hospital Wishaw / Endoscopy

(as the patient),

Had an ERCP at the Endoscopy unit last week. This is not the first time I have had to undergo a procedure in this unit, but once again I can only submit my gratitude and thanks for the treatment received.

Since entering the unit until my departure, I was treated with respect, dignity and kindness. The staff kept me informed on everything that was happening throughout the day.

A big thank you to Dr Bryce and his team - could not fault any of the staff in this unit. You are all a credit to your profession and the NHS is lucky to have you.

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Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire last month
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire
Submitted on 24/05/2022 at 15:50
Published on Care Opinion at 15:50

picture of Jean MacDonald

Dear Holiday12

Thank you for your very kind words regarding your recent endoscopy in our University Hospital Wishaw.

I am really pleased you had a positive experience again which the staff work so hard to achieve.

The staff will be delighted to receive your feedback and I thank you again on behalf of all the team.

Kind regards


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