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Helpful and understanding staff

Posted By Kelly8822

"Helpful and understanding staff"

About: South West Acute Hospital / Maternity care

(as a service user),

First experience of child birth, every member of staff I came into contact with was friendly, welcoming, helpful and understanding. Having not been through labor before I only thought I knew what it would entail, but it was so much more than expected. Really appreciated all the support and kindness from staff of all levels.

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Responses

Response from Western Health & Social Care Trust 3 years ago
Western Health & Social Care Trust

Submitted on 18/05/2022 at 13:16
Published on Care Opinion at 17:14

Thank you so much for your lovely compliment. I am so delighted your experience within our maternity unit was a positive experience.

I will pass on your lovely comments to all the staff.

I wish you and your family all the very best.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Donna Blake, Labour ward Sister, Labour Ward South West Acute Hospital, WHSCT 3 years ago
Donna Blake
Labour ward Sister, Labour Ward South West Acute Hospital,
WHSCT

Submitted on 18/05/2022 at 14:51
Published on Care Opinion at 14:51

Congratulations on the birth of your baby, we are delighted to hear that you had such a positive experience within the maternity unit. We are gladdened to hear that you felt supported throughout your experience. I will pass onto the staff the positive evaluation you had of your stay with us.

Thank you again for taking time to give us feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Wendy Campbell, Midwife Specialist, South West Acute Hospital, Western Health and Social Care Trust 3 years ago
Wendy Campbell
Midwife Specialist, South West Acute Hospital,
Western Health and Social Care Trust

Submitted on 18/05/2022 at 15:52
Published on Care Opinion at 17:15

Thank you so much for sharing you experience with us. I am delighted you had a positive experience and will be sure to pass in on to the staff. We really value your feedback.

Best wishes to you and your family.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity and Early Pregnancy for SWAH / OHPCC, WHSCT 3 years ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity and Early Pregnancy for SWAH / OHPCC,
WHSCT

Community Midwife Team Lead

Submitted on 20/05/2022 at 19:17
Published on Care Opinion at 19:17

picture of Ali Ferguson

Congratulations on the birth of your baby and thank you for taking the time to share your thoughts on your experience with us. I am delighted to hear that you had a positive experience and will ensure to pass on to the wider team.

Best wishes to you and your family.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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