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One Recovery Bucks

Posted By Staffonbehalf

"One Recovery Bucks"

About: One Recovery Bucks

(as a staff member posting for a patient/service user),

South - Has been terrible lots of issues with appointments being changed and not being able to to transfer easily from care in London to Wycombe.

North - Very good and competent. Friendly and Helpful.  
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Responses

Response from Tracy Braddock, Deputy Head of Operations (Partnership and Performance Lead), Community Drug and Alcohol Services, Inclusion 3 years ago
Tracy Braddock
Deputy Head of Operations (Partnership and Performance Lead), Community Drug and Alcohol Services,
Inclusion

Submitted on 19/05/2022 at 15:26
Published on Care Opinion at 15:26

Thanks you for sharing your story. Can I apologise for the experience you had accessing the High Wycombe Service. From your feedback I don't know what went wrong but if you would like me to look into this so we can learn what went wrong please email me: at orb@mpft.nhs.uk and I can look into your care.

I am glad to hear your experience accessing our Aylesbury office went better and you felt staff were helpful. I do hope this this continues. Please let us know if you have any other problems.

Thanks again for sharing your experience, can I wish you all the best in your recovery journey.

Kind Regards

Tracy

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