I have been trying to get an appointment with my dr for weeks and every time I call I am always too late, sometimes I feel that some of the receptionists can be dismissive at times, today I ring up and spoke to one of the receptionists who has been there for a long time, explain how I am feeling and she manages to get me an appointment her sense of empathy and calmness makes me feel at ease, its like I have just won the lottery by getting an appointment and this receptionist was the lottery ticket thank you to her.
"Getting an appointment"
About: The Lawson Practice The Lawson Practice London N1 5HZ https://www.lawsonpractice.nhs.uk/
Posted by trapperqf83 (as ),
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