"The service we have received, has been seamless"

My husband had a turn on Wednesday morning, he is a fit, healthy, late fifty year old who experienced a period of partial amnesia and confusion. An (eventual) telephone consultation with his GP was thorough, reassuring and extremely helpful.

A full plan of interventions was implemented. An appointment the following morning for full blood screening, prescription for immediate medication and an urgent referral to the TIA (Transient Ischaemic Attack) clinic. The Doctor informed us there may be a 7 day wait but reassured us if there were any further episodes we should make immediate contact. The next morning, bloods were taken by the lovely nurses at. By 10 o clock my husband was contacted to inform him of an appointment at the TIA clinic the next day.

We attended the clinic to be met by Specialist Nurse Anne, who immediately put us both at ease. She was professional, knowledgeable, empathetic and gave us explanation to all interventions.

We were then asked to wait in the consultant treatment room, within two minutes Dr Sean arrived, took a full history, allowed us time for questions and included both my husband and I when discussing a diagnosis. Again, Dr Sean was friendly, professional, listened (and heard) and gave us both confidence and reassurance. A referral for an MRI scan was requested by Dr Sean to ensure all potential reasons for this episode have been explored.

After experiencing a frightening event, we were both anxious as to what the outcome could possibly be. The service we have received, has been seamless. The attention to detail by all involved over the past two days deserves recognition. I am a nurse in NHS Fife and feel proud to be part of the organisation that provides such excellent care delivery.