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Many thanks to all involved in my case

Posted By Pops 73

"Many thanks to all involved in my case"

About: North Devon District Hospital / Cardiac Support Services North Devon District Hospital / Cardiology North Devon District Hospital / Urology Royal Devon & Exeter Hospital (Wonford) / Radiology

(as the patient),

After my initial diagnosis of prostate cancer I eventually had a biopsy which confirmed it.

I have received excellent service from the North Devon District Hospital at Barnstaple.

I recently had another bone scan at the Royal Devon & Exeter and the results were good.

Since then I’ve had a call from the urology department and was told I need a PET (Positron Emission Tomography) scan and a MRI (Magnetic Resonance Imaging), the nurse told me that there could be a wait of a couple of months.

I received a appointment for the PET scan at Taunton Musgrove park hospital just two weeks later for a appointment the following week which I am due to attend.

The Taunton hospital explained everything clearly during a phone conversation as to the procedure and the expected results.

Since I was first diagnosed with prostate cancer and to date I cannot fault the treatment and the help I’ve received from all involved from my GP, coronary, Urology and Oncology departments in Barnstaple, Exeter and Taunton.

During the whole process I have been kept informed by phone and mail, and all the staff I have come into contact with have been most helpful and professional while still being humorous which I like.

Many thanks to all involved in my case.

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Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 17/05/2022 at 15:49
Published on Care Opinion at 15:49

picture of Paula Howells

Dear Pops 73

Many thanks for leaving such positive feedback regarding your investigations and treatment of your newly diagnosed prostate cancer at the Royal Devon University Healthcare Trust, Barnstaple site. I will pass on your feedback to Mr Misra, Lead Consultant Urologist, and Ansu Manoj, our Lead Clinical Nurse in Urology for them to pass onto their teams.

May I take this opportunity to wish you well for your future care at Barnstaple hospital.

Kind regards

Paula

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Response from Sonya Lucky, Patient Experience Officer (Eastern Services), PALS (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Sonya Lucky
Patient Experience Officer (Eastern Services), PALS (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 18/05/2022 at 09:38
Published on Care Opinion at 09:38

Dear Pops 73,

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff.

We hope you are doing ok. We wish you the best.

Kind Regards,

Sonya I Lucky

PALS Office

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