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"Replacement mirena coil"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I usually have my mirena coil replaced at my doctor's surgery, but was advised that they no longer offer this service and was told to contact the clinic. I was seen by a very professional doctor, who could see I was slightly nervous, particularly with the questions asked. Both the doctor and nurse were very professional, friendly and understanding during the procedure, explaining everything throughout and did their best to reassure me.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 3 years ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 23/05/2022 at 09:50
Published on Care Opinion at 09:50


picture of Andrew Garratt

Thank you for your letting us know about your recent experience. We are getting good feedback in relation to our telephone consultations and procedure appointments, and we will endeavour to continue providing this for our patients. We are pleased you were happy with our service.

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