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"I was seen by an efficient and friendly nurse"

About: Craigavon Area Hospital / Emergency Department Craigavon Area Hospital / Fracture Clinic

(as a service user),

I was greeted by the receptionist in ED when I first arrived who then took my details and a summary of my injury. She told me that I will have to go to minor injuries where a very nice receptionist checked me in. After a very short time I was seen by an efficient and friendly female nurse who arranged for me to have an x-ray which was done very quickly. The nurses was able to show me the x-ray which I found very interesting as this was my first ever x-ray that I had gotten. She told me that I have a small fracture which needed no treatment. The whole experience was excellent, I could not have asked for better care, in my opinion I feel that there needs to be no improvement made. Thank You!

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Responses

Response from Laura Murphy, Ward sister fracture clinic/orthopeadic outpatients, Acute Directorate, SHSCT 6 days ago
Laura Murphy
Ward sister fracture clinic/orthopeadic outpatients, Acute Directorate,
SHSCT
Submitted on 16/05/2022 at 12:00
Published on Care Opinion at 13:15


picture of Laura Murphy

Thank you for taking the time to leave us this lovely feedback. I will be sure to share it with our team. I am so glad that you were happy with your experience with us and would like to take this opportunity to wish you a speedy recovery.

Stay safe.

Regards

Laura Murphy

Fracture Clinic Sister

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