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"My time on 4 north"

About: Craigavon Area Hospital / 4 North Surgical Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I’ve been in the hospital for 2 weeks now, I was brought over to the emergency department by my partner. I waited 12 hours down in ED before I was given a bed on the ward, which was too long in my opinion. Everything up on 4 north has been okay the staff are all great and I don’t feel as if they need to improve in anyway. I think the food is absolutely terrible, it’s just not very nice at all it has absolutely no taste what’s so ever. I think the foods needs to be seasoned a bit more before they give it to the patients. There is also very limited fruit and vegetables available, one day I actually asked for a banana and apple and just never received them. I just think this really needs improved as how is it supposed to help sick patients get better, if there not giving out good freshly made food.

I’ve had a few issues with the toilet facilities one day they were in a very bad state and I couldn’t even use them it was that bad I had to ask the staff 3 times and just got ignored relatedly, which was very annoying. I think the idea of replacing one of the beds in the bay and changing it into a toilet is a brilliant idea. As it would be lovely to have a toilet closer and that only the people in that bay can use and look after.

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Responses

Response from Tracey McGuigan, Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate, SHSCT last week
Tracey McGuigan
Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate,
SHSCT
Submitted on 15/05/2022 at 17:50
Published on Care Opinion at 17:50


Tracey McGuigan, Lead Nurse SEC, SHSCT

Thank you for taking the time to give feedback on your recent hospital admission to 4 North.

As Lead Nurse for 4 North, I thank you for your very kind words. I will ensure your feedback is shared with the Team.

I wish you a speedy recovery.

Kind Regards

Tracey McGuigan

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Response from Emma McCann, Ward Manager 4 North, Acute Directorate, SHSCT yesterday
Emma McCann
Ward Manager 4 North, Acute Directorate,
SHSCT
Submitted on 23/05/2022 at 16:18
Published on Care Opinion at 16:18


I thank you for taking the time to share your feedback. Your kind words mean a lot to the team in 4North.

As Ward sister I will ensure this feedback is shared with the entire team.

Best wishes

Emma Mc Cann

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