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A quick and careful procedure

Posted By Troxe85

"A quick and careful procedure"

About: University Hospital Monklands / Endoscopy

(as the patient),

Monklands Endoscopy Suite.

Very polite, professional and caring staff. 

Everyone put me at ease and gave me updates regularly. 

The procedure was done carefully and quickly, some discomfort but nothing unusual. 

Thanks to everyone involved. 

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 3 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire

Submitted on 16/05/2022 at 15:44
Published on Care Opinion at 17:19

Dear Troxe85

Thank you so much for taking the time to get in touch; it's a great encouragement for staff to be recognised and feel valued by people accessing services.

The team at Monkland’s Endoscopy Suite will be delighted to receive your feedback and thanks.

Kind regards

Karen

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