Text size

Theme

Language

"Excellent patient care"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

ttended for colonoscopy, staff were all excellent. I was welcomed into unit, every step of the process was clearly explained to me, staff reassuring me, giving me every opportunity to ask questions. I felt reassured.

The procedure itself although mildly uncomfortable at times was made so much easier by the lovely nurse who spoke to me throughout. The Consultant explained the results and again gave me the opportunity to ask questions. At no point did I feel embarrassed

A massive thank you to the staff who I believe usually work within Forth Valley team, excellent patient care.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ann Walker, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife 3 years ago
Ann Walker
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife
Submitted on 11/05/2022 at 15:51
Published on Care Opinion at 15:51


Dear Wintt81

Thank you so much for taking time to feedback about your recent visit to the Regional Endoscopy Unit here at Queen Margaret. I was so pleased to read that you felt so relaxed and were reassured throughout your journey in the unit. I will certainly pass on your very kind comments to the team and I am sure they will be delighted to hear about the good care they provided.

Kindest regards

Ann

Ann Walker

Senior Charge Nurse

Endo QMH

Ext 20272

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k