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Care Opinion

Muddled and disjointed

Story from nhs.uk

"Muddled and disjointed "

Staff are broadly Friendly. Care is patchy and does not seem to consider the fluidity of individuals experiencing of poor mental health. Been under the care of princess road for a number of months and my mental health has deteriorated significantly.

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Responses

Response from James White, York and Scarborough Teaching Hospital NHS Foundation Trust nearly 2 years ago
James White
York and Scarborough Teaching Hospital NHS Foundation Trust

Submitted on 19/05/2022 at 10:09
Published on Care Opinion at 10:09

Thank you for taking the time to leave this feedback with us. While I am pleased to hear that your experience with our staff has been generally positive, I am very sorry that your wider experience was one of not feeling properly supported regarding mental health. As this feedback is anonymous, and we have few details currently, I would invite you to contact our PALS team directly on 01904 726262 if you wish to provide more information and have a direct response from us addressing your concerns.

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