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"An absolute credit to the service and her profession"

About: Glasgow Royal Infirmary / Assisted Conception Services

(as a service user),

I saw staff nurse Michelle today for my baseline scan. She was an absolute credit to the service and her profession. There are many staff within healthcare that are skilled and competent in their work however Michelle obviously has an innate ability in working with people, making me feel at ease while providing care which helped me understand what was going on. She was respectful and personable while maintaining a professional approach and I only hope that the rest of the staff team I come across are as warm, understanding and supportive during the rest of my journey. 

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Responses

Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde nearly 2 years ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde
Submitted on 05/05/2022 at 14:56
Published on Care Opinion at 14:56


Dear NanaG

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well Michelle looked after you today. I know how daunting starting treatment can be so its great Michelle was able to support you and make you feel at ease.

I have shared your feedback with Michelle and her Senior charge Nurse, they are delighted to receive this. I hope your treatment goes well.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde nearly 2 years ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde
Submitted on 05/05/2022 at 14:56
Published on Care Opinion at 15:06


Dear NanaG

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well Michelle looked after you today. I know how daunting starting treatment can be so its great Michelle was able to support you and make you feel at ease.

I have shared your feedback with Michelle and her Senior charge Nurse, they are delighted to receive this. I hope your treatment goes well.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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