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Excellent care from all the team

Posted By Sadie58

"Excellent care from all the team"

About: Ealing Hospital / Accident and emergency

(as the patient),

In April my husband attend Ealing ED.

From the moment he arrived to when he left the service was excellent from the receptionist, nurses, doctors and porters.

The care could not have been better if he had gone private.

Pain killers where given on arrival nurse Upal and Bea were very caring, happy and welcoming, and Doctor Stephan was excellent, caring, giving advice on discharge .

The ED was also very clean.

Please share with your team

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Responses

Response from Anjali Patel, Patient Experience Manager, London North West University Healthcare NHS Trust nearly 2 years ago
Anjali Patel
Patient Experience Manager,
London North West University Healthcare NHS Trust

Submitted on 11/05/2022 at 10:31
Published on Care Opinion at 10:31

Dear Sadie58,

Many thanks for taking the time to leave such lovely feedback.

I hope your husband has since made a full recovery. I am glad to hear that you received excellent care from a full range of staff.

I am sure that Nurses Upal and Bea, along with Dr Stephan will be happy to hear that you both appreciated their care and attention.

I will forward this compliment to the full Ealing ED team including the housekeeping team.

Many Thanks

Pippa Kashmiry - Patient Experience Team.

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