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"Staff were angels; ward was uncomfortably warm""

About: Maternity care / Maternity Ward

(as a staff member posting for a patient/service user),

My time in Daisy Hill has been good so far. I came in for a planned caesarean section which went really well. All the staff involved in the C-section were excellent. They managed to keep me calm and relaxed - to a certain extent! I honestly could not fault the team. I was kept at ease throughout - they really were all angels.

Up on the Maternity Ward it has also been great. Everyone has been brilliant and ever so helpful.

There is one staff member I would like to particularly give a mention to and that is Geraldine. Geraldine was with me for my whole first day in hospital. She really made me feel so so relaxed - absolutely great. I can only describe her as being an angel on earth.

The only complaint I would have about my stay here up on Maternity would be the heat on the ward. It has just been so uncomfortably warm - even at night - which has made it incredibly difficult to sleep.

Other than this one minor issue, my stay has been great and I would like to thank everyone who has looked after me!

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Responses

Response from Emma Creagh, Ward Sister, Maternity Daisy Hill Hospital, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 3 years ago
We have made a change
Emma Creagh
Ward Sister, Maternity Daisy Hill Hospital, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 27/04/2022 at 10:03
Published on Care Opinion at 10:22


picture of Emma Creagh

Thank you so much for telling us about your experience here on the ward.

I am so sorry that you found the ward uncomfortable with the heat. We have addressed this and have had the heat reduced on the ward. I will certainly pass on your lovely comments about Geraldine to her - it is lovely that staff get to hear positive feedback and to know that they are making a difference to the women and babies in their care.

I would like to take this opportunity to wish you and your family well for the future.

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