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"The whole experience was much better than I anticipated"

About: St John's Hospital / Oral Maxillofacial surgery

(as the patient),

Today I had a Cytosponge procedure at the Medical Day Bed Unit in St John's Hospital, Livingston, West Lothian. I had never experienced this procedure before and was extremely apprehensive. My nurse, David, was wonderful. Very reassuring & great sense of humour which put me at ease. The whole experience was much better than I had anticipated  and so much easier than my previous endoscopies.

Several hours later I have very little pain & can eat & drink normally. If you are offered this diagnostic test do not hesitate & with the encouragement of a great nurse you won't regret having it done.

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Responses

Response from Aris Tyrothoulakis, Director, NHS Lothian 3 years ago
Aris Tyrothoulakis
Director,
NHS Lothian
Submitted on 22/04/2022 at 14:52
Published on Care Opinion at 14:52


Dear 'Elle12'

Thank you so much for taking the time to provide us with this lovely feedback.

I was very glad to read that you have a such a positive experience when attending St John's hospital for a cytosponge procedure.

I will make sure that your kind words are shared with the team as I know they will appreciate these.

Kind regards,

Aris

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