This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent hard working team"

About: Dr Gray's Hospital / Orthopaedics (Bones, Joints and Fractures)

(as the patient),

Last month I was admitted to ward 6 (which was temporarily located in the old ward 5), Dr Gray's hospital, Elgin. 

All of the medical and auxiliary staff were excellent -  I couldn't have asked for any better care.

Although all of the staff were wonderful,  I would like to give a special mention to some of them, who I thought were 'extra special' and went out of their way to ensure their patients were comfortable throughout their stay on the ward. The care they provided often involved them staying on to finish tasks, long after their shift had finished.

These 'extra-special ' staff members were -

 ☆ Dr Tom 

☆ Staff Nurses  - Meghan,  Naomi and Alanah, and auxiliary Nurse - Nikki 

I feel that far too many patients are willing to complain when things don't go their way but few take the time to give praise  to the staff for the 'good' care they receive  which is a great shame. 

I would be grateful if you could pass on my thanks to the sister in charge of ward 6 and to all of the hard working members of her excellent team.


Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Bell, Unit Operational Manager - Surgical Division, Dr Gray's Hospital, NHS Grampian 2 years ago
Karen Bell
Unit Operational Manager - Surgical Division, Dr Gray's Hospital,
NHS Grampian
Submitted on 29/04/2022 at 10:48
Published on Care Opinion at 11:02


Thank you for you kind words, I will pass them on to our team.

I hope you are making a good recovery.

Best Wishes

The Surgical team

Dr Grays

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k