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My lost blood samples

Posted By cicy108

"My lost blood samples"

About: General practices in Greater Glasgow & Clyde

(as a service user),

I had 3 tubes of blood samples taken at my local health centre at 9:20 on the 11th April. When I went to the surgery to see the nurse this morning, 20th April, the nurse checked and there is no record of my blood samples. I don’t know what happened after my blood was taken. I’m a patient, and the NHS didn’t take care of patient’s samples - I feel that is terrible. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 22/04/2022 at 09:31
Published on Care Opinion at 09:31

picture of Nicole McInally

Dear Cicy108

I am sorry to hear that your blood samples went missing and I understand why you feel disappointed and let down.

As Care Opinion is anonymous, would you be able to email me with your personal details (name and date of birth) and the name of the health centre you attended. I can then ask colleagues to look into for you. If you can email patientexperience@ggc.scot.nhs.uk

Thank you

Nicole

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde nearly 2 years ago
We are preparing to make a change
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 29/04/2022 at 10:21
Published on Care Opinion at 10:23

picture of Nicole McInally

Dear Cicy108

Thank you for getting in touch with your details. I hope you found it helpful to speak to Cathie and following on from your conversation the Service will produce a Standard Operating Procedure to prevent this happening again. Thank you for bringing this to our attention.

Kind Regards

Nicole

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