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Great service from physio

Posted By ClaraMcg123

"Great service from physio"

About: Douglas Street Community Health Clinic

(as a service user),

I have recently had a series of appointments with Olivia at Douglas St in Hamilton, NHS Lanarkshire. I had problems with my hip and lower back. Olivia was knowledgeable, encouraging and friendly. Her advice was great and the exercises have made a huge difference to me. 

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Responses

Response from Ruth Currie, Acting Head of Physiotherapy, NHS Lanarkshire wide, NHS Lanarkshire 3 years ago
Ruth Currie
Acting Head of Physiotherapy, NHS Lanarkshire wide,
NHS Lanarkshire

Submitted on 20/04/2022 at 17:42
Published on Care Opinion at 17:42

picture of Ruth Currie

Hi ClaraMcg123,

Thank you for taking the time to let us know about your physiotherapy experience with Olivia at Douglas Street and the advice she was able to share with you to help you manage your hip and back pain.

Olivia is one of our senior clinicians and I am delighted she was able to share her knowledge and expertise with you in an friendly and encouraging way. She is an asset to our physiotherapy service.

I will pass on your thanks to Olivia and the physiotherapy team in Douglas Street who I know will be thrilled with your positive feedback and the knowledge they have assisted your recovery.

I hope your back and hip pain continue to improve.

Kind regards

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Response from Brian Slattery, NHS Lanarkshire Musculoskeletal Strategy Lead, Physiotherapy, NHS Lanarkshire 3 years ago
Brian Slattery
NHS Lanarkshire Musculoskeletal Strategy Lead, Physiotherapy,
NHS Lanarkshire

Physiotherapy

Submitted on 20/04/2022 at 18:16
Published on Care Opinion on 21/04/2022 at 08:58

Dear ClarMcg123,

I'm delighted to hear about the high quality care provided by Olivia, one of our Musculoskeletal Physiotherapists and that you have benefited from this.

Many thanks for providing feedback and I will ensure to pass this onto Olivia so she is aware.

Kind Regards

Brian Slattery

Acting Musculoskeletal Physiotherapy Lead

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