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"My mum’s care with prolonged chest infection"

About: Older People’s Services / Hospital at Home Southern Sector South West Acute Hospital / Medical + surgical assessment unit (ward 1)

(as a carer),

My mum has stage 4 cancer and suffered from a prolonged infection for the past three months. Which required hospital treatment. She was admitted to hospital for two nights one of which was spent on a hospital trolley and the other one ward. For the two nights she did not sleep and although she received great care they dr’s discharged her at the first available opportunity. 

Two days later she was just as sick again, her GP referred to the hospital at home team to care for her as my mum was so ill but reluctant to return to hospital for treatment. As soon as mums place on the hospital at home team was confirmed a nurse rang to introduce herself and set up a time to visit.

Each day two extremely caring nurses attended to my mum along with the most attentive Doctor. The  Dr took time understand mum’s medical history and current issues, she was extremely thorough and explained the issues and treatment clearly.

All of the nurses and the Dr took time with mum and made sure she understood what was happening. Being at home meant that mum could be cared by her family, sleep in her own bed and try to eat her own food when she was really struggling to eat (she didn’t eat at all in hospital) all of this I feel combines to create a much better environment for healing.

We would recommend this care service for anyone anxious about attending hospital or really unfit to leave home. Special mention to Dr Carpe and her team who was outstanding with mum. 

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Responses

Response from Claire Aiken, Clinical Lead Nurse Hospital @ Home Fermanagh, Primary Care Older People, WHSCT 3 years ago
Claire Aiken
Clinical Lead Nurse Hospital @ Home Fermanagh, Primary Care Older People,
WHSCT
Submitted on 18/04/2022 at 18:39
Published on Care Opinion at 21:21


Hello,

Many thanks for your very positive feedback and we are very delighted to hear your mother was cared for so well. We are only too glad to be able to treat and care for patients like your mother at home where they prefer to be, surrounded by her own family and relatives. We were all so glad to hear that Dr Carp and the nursing team took time to listen and make sure your mother understood everything during her treatment with the Hospital at Home Team.

We wish your mother to keep well and are so glad for her to have a positive experience at home.

Kind regards

Claire

Hospital at Home Team

Enniskillen

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