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"Never actually able to see a GP"

About: Mollison Way Surgery

I have tried to arrange an appointment for my elderly father with this GP surgery but the is never seen by an actual GP just nurses. He has a long term chronic illness. This GP surgery have written him off, I believe. Terrible service always fobbed off on the phone or told to use the DR IQ app but even then seen by a nurse never a GP

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Response from Mollison Way Surgery 2 years ago
Mollison Way Surgery
Submitted on 02/08/2022 at 14:39
Published on nhs.uk at 21:30


Thank you for your comment and feedback.

We are disappointed that we were not able to meet your expectation on this occasion and would welcome the opportunity to put this right. We would be grateful if you would contact the surgery personally, so we can work together to review your comment to help us improve our service to you and other patients. We cannot find you on the system without your full name or contact details. Please send us an email at nhsnwlccg.mollisonway@nhs.net or contact us on 020 8732 4387. Please let us know and we will help you accordingly.

Practice Manager

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