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"What a fantastic department"

About: Leigh Infirmary / Colorectal surgery

(as a relative),

I took my very elderly father for a sigmoidoscopy yesterday to the Hanover Endoscopy department.

From the moment we arrived we were treated with kindness , efficiency, and understanding.

All the staff were lovely, explained everything, and were so reassuring to my father.

The department was spotlessly clean .

A special mention to the lovely receptionist, she helped me deal with a small issue and was so kind .

What a fantastic department….well done to you all . 

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Responses

Response from Vicky Bolton, Acting Patient Relations/PALS Manager, Wrightington, Wigan and Leigh NHS Trust 4 months ago
Vicky Bolton
Acting Patient Relations/PALS Manager,
Wrightington, Wigan and Leigh NHS Trust
Submitted on 14/04/2022 at 13:57
Published on Care Opinion at 13:57


May I thank you for taking the time to post your comments on this website. You describe a positive experience which is what we work for and intent to provide to all our patients and their relatives or carers. Your kind words will be shared with all staff involved, who I am sure will be very appreciative of your feedback.

Yours sincerely

Vicky Bolton

Patient Relations and PALS Manager

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